FAQ

Noli Timere – FAQ

What does "Noli Timere" mean?

"Noli Timere" is Latin for "Do Not Be Afraid." Our brand is built around spreading messages of hope, resilience, faith, and mental strength through clothing.

How long does shipping take?

Orders are typically processed within 1-3 business days. Once shipped, delivery usually takes 5-7 business days depending on your location.

You will receive a tracking number via email once your order has been shipped.

How can I track my order?

Once your order has been fulfilled, you'll receive an email with tracking information. You can use the tracking link provided to follow your package's journey.

What is your return policy?

We accept returns for items that arrive damaged, defective, or incorrect. If there is an issue with your order, please contact us within 14 days of delivery.

For full details, please see our Return Policy page.

Can I cancel or change my order?

Because orders are processed quickly, we cannot guarantee changes or cancellations after an order has been placed. If you need assistance, contact us as soon as possible and we'll do our best to help.

What size should I order?

Each product includes a sizing guide to help you find the perfect fit. If you're between sizes, we generally recommend sizing up for a more relaxed fit.

Are your products true to size?

Most of our products fit true to size. Please refer to the sizing chart on each product page for specific measurements.

What if my item arrives damaged?

If your order arrives damaged or defective, please contact us with your order number and photos of the issue. We'll work quickly to make it right.

Do you restock sold-out items?

Some pieces may be restocked, while others are released as limited collections. Follow us on Instagram and join our email list to stay updated on future releases and restocks.

How can I support the mission of Noli Timere?

The best way to support us is by wearing the message, sharing your story, and helping spread awareness for mental health and faith-based encouragement. Every order helps us continue building a community centered around hope, strength, and perseverance.

Noli Timere — Do Not Be Afraid. ✝️🖤