FAQ
Noli Timere – FAQ
What does “Noli Timere” mean?
“Noli Timere” is Latin for “Do not be afraid.”
Our brand stands for courage, resilience, and breaking the stigma around mental health.
What is Noli Timere about?
Noli Timere is more than clothing—it’s a movement focused on mental health awareness, self-expression, and strength. Every piece is designed to remind you (and others) that you’re not alone.
Where are you based?
We are an online-based brand, shipping to customers worldwide.
How long does shipping take?
- Processing time: 2–5 business days
- Shipping time (U.S.): 5–10 business days
- International: 7–15 business days
You’ll receive tracking info once your order ships.
Do you accept returns or exchanges?
Yes. We accept returns or exchanges within 14 days of delivery.
Items must be unworn, unwashed, and in original condition.
What if my item arrives damaged or incorrect?
If something isn’t right, contact us within 7 days of delivery with photos and your order number. We’ll make it right.
How do your sizes fit?
Our pieces are designed with a true-to-size streetwear fit.
For an oversized look, we recommend sizing up.
Will items restock after selling out?
Most drops are limited release, meaning once they’re gone, they may not come back.
Stay updated so you don’t miss out.
How can I stay updated on new drops?
Follow us on social media and sign up for our email list to get early access, drop announcements, and exclusive content.
Do you collaborate with other brands or creators?
Yes—we’re always open to meaningful collaborations that align with our mission. Reach out through our contact page or social media.
Do you support mental health causes?
Mental health is at the core of Noli Timere. As we grow, we aim to support initiatives, raise awareness, and give back to the community.
How can I contact you?
You can reach us through our website contact form or email us directly. We typically respond within 24–48 hours.